Our business hours are Monday-Friday, 9:00 to 5:00, Eastern time.
During those hours, you can call us toll free at 1-855-457-6397. If you are outside the USA call 1-201-871-1010.
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You can also reach us by fax at 1-201-871-0870 or send a text message at 1 (201) 408-8140.
You can also email us at firstname.lastname@example.org. To help us find you in our records, please include your (or the recipients') name and zip code. For sensitive information you can send us an encrypted, secure message.
We respond to emails as promptly as possible during business hours, but sometimes technical problems or "spam" blockers may prevent us from getting back to you. In that case, please give us a call.Frequently asked service questions
Publications are mailed from New Jersey on or close to the issue date. We offer service at Periodical Mail rates, First Class Mail rates and Priority Mail rates. Most of our customers choose the economical Periodical Mail rate option and are very satisfied with handling and delivery by the United States Postal Service.
Whenever possible, we will replace any missing issues free of charge, or extend your subscription to make up for missing issues. If delivery is very erratic, we can complain to your post office.