2/16/18 - Various delays
Many subscribers are calling that they have not received issue 7 of many different weeklies like Bunte, Freizeitrevue, Neue Post and Frau im Spiegel. They were mailed on time on February 8, but are taking a long time to arrive. We don't know the reason for this delay.
Die Zeit issue 8 was misplaced by the airline this morning. We do not know if we can still mail it out this afternoon. If not, it will have to be mailed Tuesday Feb. 20, as the Monday is President's Day and the post office will be closed.
For all subscribers, please allow extra delivery time because of the holiday closure.
1/19/18 - Flight cancellation/mechanical problems
Stern and Die Zeit issues 4/18 did not arrive on time for today's mailing. The flight they were supposed to be on was cancelled for mechanical problems. They are scheduled to arrive this weekend and will be mailed Monday 22 Jan 2018. There are also lingering delays because of the M.L. King holiday earlier this week.
1/12/18 - Flight cancellation
Because of a flight cancellation, all issues 1/18 that were scheduled to be mailed on 28. and 29. December could not be mailed out until January 2nd, 2018. Issue 2/18 went out one day late because of a snow storm on the East Coast. Please take note that the Post Office will be closed on January 15 for the Martin Luther King holiday and allow for extra delivery time on issues 3/2018.
11/17/17 - Holiday season
We are getting calls that magazines mailed on November 9th have not arrived. They went out on time and we don't know the reason why delivery is delayed with these.
Please also allow extra time for this weeks' issues as they will be delayed by the Thanksgiving holiday.
Our airline has advised us that they expect to have very high freight volumes during the upcoming holiday season, and it is likely that some of our shipments will be bumped from their scheduled flights. We have no control over this and ask our subscribers to be prepared for further delays during the holiday season.
Stern issue 47: This issue is not being exported to the USA. No reason has been given. All subscribers will have their subscriptions extended by one issue.
10/19/17 - Delays for 41 persisting
Some customers are still being affected by last weeks' delays. The magazines were mailed October 10, we apologize for the inconvenience.
1/5/15 - Mail Service Standards as of January 2015
On January 5, 2015 the Postal Services announced lower service standards and slower mail delivery. This mail slowdown enables the closure or consolidation of 82 mail processing facilities and threatens up to 15,000 jobs.